Here is a trade secret from the supplier's side of the counter: quote speed is mostly decided by the buyer. A complete RFQ gets priced in an hour; a vague one triggers a day of back-and-forth questions — or worse, a guessed quote padded to cover the uncertainty. Learn to send the former.
The Information That Unlocks Fast, Accurate Quotes
About the machine:
About the part:
About the deal:
The Photo Checklist That Replaces Part Numbers
No part number? Photos can do the job when they show: the whole part in context before removal, close-ups of any stamped or printed numbers, the mating surfaces and connection sizes, and the machine's serial plate. A measuring tape in frame for hoses, belts and pins turns guesses into fitment.
RFQ Mistakes That Cost You Money
A Template You Can Copy
Machine: [Make/Model/Series] — Serial: [from plate] — Part: [number or "see photos"] — Qty: [X] — Tier: [genuine/aftermarket/both] — Deliver to: [city] — Urgency: [machine down / planned] — Company: [name + VAT no.]
Send that to HESP by WhatsApp or the quote form, and our standard is a priced response within two hours in business time — because you did your half of the job in one message.
